Road Hazard Protection
*Available only for orders placed starting March 10, 2026*
Our Road Hazard Protection is automatically applied when purchasing a set of 4 eligible tires or more. It covers accidental damage that makes a tire repairable or irreparable for a period of 24 months from the purchase date, or until the tread depth reaches 2/32", whichever comes first.
This protection applies to sudden and unexpected damage caused by everyday road hazards such as potholes, nails, debris, cuts, or impacts encountered during normal driving.
Reimbursed Repairs
If the tire can be repaired, we will reimburse up to $30 per tire upon receiving an invoice from a professional service center or garage. A photo of the damage and your original purchase invoice must also be provided to validate the claim.
Replacement of an Irreparable Tire
If your tire is damaged and cannot be safely repaired, the purchase of a replacement tire is required in order to benefit from our coverage.
In this case, we offer a credit based on the original purchase price and the age of the tire. Please note that this credit will be applied directly to the purchase of the replacement tire.
Note: One claim per set of four tires is allowed.
The reimbursement for an irreparable tire is calculated according to the following scale:
- $250*: If the purchase was made less than one year ago (12 months).
- $125*: If the purchase was made more than one year ago but less than two years ago (24 months).
[IMPORTANT] Unfortunately, a tire purchased more than two years ago is not eligible for coverage under our road hazard protection policy.
Applicable fees
- Administrative fee: A $25 fee will apply to cover the costs associated with processing and managing the replacement or credit request.
- Shipping fees: * Shipping fees may apply for the replacement tire.
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- Please note that if the tire must be returned to our facilities, additional shipping fees will also apply.
Eligibility Conditions
- Coverage is valid for 24 months or until the tire reaches 2/32" of remaining tread depth, whichever comes first.
- The customer must provide the original invoice and proof of damage (photo or video). The photo or video must clearly show the damaged tire as well as the tire brand and model.
- This protection is valid only for orders that include the purchase of four (4) tires or more.
- Only one tire per order is eligible for coverage under this policy.
- Damage resulting from misuse, improper installation, or an accident involving the vehicle is not covered.
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The policy applies only to orders placed on or after March 10, 2026.
Eligible Brands
- Our Road Hazard Protection policy applies only to the following brands: Bridgestone, Continental, Michelin, Pirelli, General, Firestone, Sailun, Mazzini, and Zeta.
- The following models are NOT covered:
- Pirelli Pzero ( AS and AS 3+ )
- Michelin Pilot Sport ( 4 and 4S )
- Toyo Open Country AT3 et MT
- Bf Goodrich All Terrain KO2 et K03
- Bridgestone Potenza Re-71 et Re-71RS
Not Covered
- Tires purchased more than 24 months ago: Coverage begins on the most recent date between March 10, 2026 and the order payment date.
- Damage occurring outside of Canada.
- Purchases of fewer than 4 tires: Coverage applies only to sets of 4 tires or more.
- Non-compliance with vehicle specifications: The tires ordered must comply with the vehicle’s specifications to be covered.
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- Example: Original size or an equivalent size within +/- 2%;
- Load index: Must meet the vehicle manufacturer’s specifications;
- Speed rating: Must meet the vehicle manufacturer’s specifications.
[IMPORTANT]: It is the customer’s responsibility to ensure that the selected tires comply with the manufacturer’s specifications. This information can be found in your vehicle owner’s manual or on the label located on the driver’s door frame.
Road Hazard Protection Claim
- To submit a claim under our Road Hazard Protection policy, please complete the claim form available at the following link:
- Road Hazard Claim Form – 4Tires.ca or send an email to info@4tires.ca including your invoice number, your full name, and a photo of the road hazard damage.
- *This protection is available only for orders placed after March 10, 2026*
- Once your request has been reviewed, one of our agents will contact you as soon as possible by email or phone to inform you of the next steps.
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